Terms and conditions

ORDERING

You order the products via the online store. You have to be over 18 years old or you have to have the permission of your parent or guardian to place an order. You can choose to create an account for the online store so that your next visits will go smoother. Creating an account is not mandatory. After having placed an order, you will receive an order acknowledgement to your email address with information about the delivery. If you have created an account, you can easily follow the order processing and see all your past orders. If you have any problems using the online store, please contact us via email.
All prices include VAT. The price of an item can be changed after having placed an order if a pricing mistake has taken place or if the price is exceptionally low compared to the general price level. (Judicial act law 32§)

PAYMENT

You pay your order online. The payments are securely processed by Suomen Verkkomaksut Oy. Please follow the instructions to return to the online store after payment, so that your payment will definetely be linked to your order.

Payments with Visa, Visa Electron or MasterCard:

If you want to pay with Visa, Visa Electron or MasterCard cards, acts PaaPii Design only as the marketer of services and products and delivers the products to buyers. Suomen Verkkomaksut Oyj is responsible for reclamations. Suomen Verkkomaksut Oyj acts as the seller in Visa, Visa Electron and MasterCard payments and the deal is made between the customer and Suomen Verkkomaksut Oyj. The seller is responsible for all deal related obligations. Suomen Verkkomaksut Oyj is also the payment recipient.

Suomen Verkkomaksut Oyj
Business-ID: FI2122839
Innova 2
Lutakonaukio 7
FIN-40100 Jyväskylä
Telephone: +348 207 181830

Netbanks: 
Suomen Verkkomaksut Oyj (FI2122839) provides netbank related payment transfer 
services in co-operation with Finnish banks and credit institutions. For consumer the 
service works exactly the same way as traditional web payments.

DELIVERY

The online store has fixed delivery fees regardless the quantity ordered€. As a rule, your order will be dispatched within 5 business days after having received the order. You will be informed if your order takes longer than 2 business days to get dispatched.

RETURN POLICY

Please note, that as the products are made by hand, minor differencies might appear between the product and the photo. Returns or exchanges will be accepted within 14 days of delivery. The returned product has to be in the original condition with the tags aswell as in the original packaging. Please contact us by email prior to returning a product.

WARRANTY

PaaPii Design truly cares about the impeccable quality of its products. However, if a mistake has taken place and there is a defect in the product, we will repair or replace the product. Please contact us by email concerning any warranty issues.





According to the Personal Data Act data file (523/99) 10§

DATABASE OWNER

PaaPii Design Oy
Riipantie 64
68410 Alaveteli
FINLAND
info@paapiidesign.com
Phone : +358 (0)50 594 1242
Business ID : 2537559-7
Contact person : Anniina Isokangas

NAME OF THE DATABASE

PaaPii Design SHOP online store's customer database

PURPOSE OF THE DATABASE

The data of the customers of the PaaPii Design SHOP register in to the database. The database is used for the handling of the orders, for filing and for statistics.

CONTENTS OF THE DATABASE

- first name, surname and date of birth
- street address, email address
- phone number
- order- and billing information

CONFIDENTIALITY OF THE DATABASE

Your personal information will not be shared with third parties.

USE OF THE DATABASE

The information in the database will only be used by PaaPii Design.

PROTECTION OF THE DATABASE

The database is located on a secured server and can't be accessed by others than PaaPii Design.